Vervuld - Director Operations Center - Samsung Electronics Air Conditioners Europe B.V.

• Improve the demand, supply, logistic, order desk and MIS footprint; • Responsible for the process innovations from production to B2B customers; • Execute demand, supply, logistic, order desk and MIS strategy in (cost-) efficient and continuous improving processes; • Ensuring of transparency in procedures, contracts and securing and standardization of the processes; • Improve internal- and external stakeholder management; • Optimize multi country distribution and storage in main and local warehouses; • Improve customer satisfaction; delivery reliability, Track and Trace, on-time-delivery and special delivery services for installers; • Evaluate storage capacity of Samsung warehouses or third party; • Operational Excellence and KPI management; • Coach and lead the demand, supply, logistics, order desk and MIS team.

• A minimum of a Bachelor’s degree in supply chain and/or logistics and/or Industrial Engineering or equivalent experience in Supply Chain Management, Logistics, Sales planning or Consulting; • Minimum of 15 years’ experience in supply chain management or consulting, a senior position in a complex European logistics in complex matrix and international environments; • A highly analytical individual who is able to work quite effectively in a multi-cultural technical environment; • Excellent communication skills are a necessity for this position; • It is necessary to have and create vision and being future-oriented; • A qualified candidate demonstrates strong leadership skills; • An organized and effective, positive and energetic people manager; • Self-starter, someone who sees opportunities and seizes them; • Excellent knowledge (speaking and writing) of the English language is mandatory and preferably Dutch and/or any additional European language; • Willing to travel, not frequently, within Europe.